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Cookie Policy

Our website uses cookies to distinguish you from other users of our Platform. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Platform.

A cookie is a small data file that is transferred to your device’s hard drive (e.g. your phone or your computer). For example, a cookie could allow us to recognize your browser, while another could store your preferences.

This policy explains how and why we use these technologies and the choices you have.


What cookies we use

There are two types of cookies used. Session cookies, which will normally expire when you close your browser and Persistent Cookies which will remain on your device after you close your browser and stop using our Platform and can be used again the next time you access our website.

The cookies are further categorised into the following:

• Strictly necessary cookies. These are cookies that are required for the operation of our Platform. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

• Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Platform when they are using it. This helps us to improve the way our Platform works, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies. These are used to recognise you when you return to our Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies. These cookies record your visit to our Platform, the pages you have visited and the links you have followed. We will use this information to make our Platform and the advertising displayed on it more relevant to your interests.

We also use other technologies with similar functionality to cookies. For details of those please visit our Privacy Policy.

How we use Cookies

We use these technologies for a number of purposes, such as:

• Estimate our audience size and usage pattern;

• To enable you to use and access our Platform;

• To enable you to book the services or purchase our products and to use our payment facility;

• Store information about your preferences, and so allow us to customise our Platform and to provide you with offers that are targeted to your individual interests;

• To enable, facilitate and streamline the functioning of and your access to our Platform and services that we provide to you;

• Recognise you when you return to our Platform and speed up your searches;

• To better understand how you navigate through and interact with our Platform;

• Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim;

• To show you content that is relevant to you and to serve you tailored advertising;

• To promote our services better;

• To monitor and analyse the performance, operation, and effectiveness of our Platform;

• To enforce legal agreements that govern use of the Platform and to monitor any potential

breaches of the Terms of Use or Terms of Business;

• For fraud detection and prevention, trust and safety, and investigations.

• For purposes of our own customer support, analytics, research, product development, and
regulatory compliance.


Flash Cookies

We may use Flash Cookies, also known as Local Stored Objects, and similar technologies to personalize and enhance your online experience. A Flash cookie is a small data file placed on a computer using Adobe Flash technology. The Adobe Flash Player is an application that allows rapid development of dynamic content, such as video clips and animation. We use Flash cookies to personalize and enhance your online experience and to deliver content for Flash players. We may also use Flash cookies for security purposes, to gather certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please visit Adobe’s website. If you disable Flash cookies or other similar technologies, please note that you may not have
access to certain content and product features such as your device remembering what you have viewed on our website previously. Pixel Tags and Web Beacons Pixel tags and web beacons are tiny graphic images and small blocks of code placed on website pages, ads, or in our emails that allow us to determine whether you performed a specific action. When you access these pages, or when you open an email, the pixel tags and web beacons let us know you have accessed the web page or opened the email. These tools help us measure response to our communications and improve our web pages and promotions.


Server Logs and Other Technologies

We collect many different types of information from server logs and other technologies. For example, we collect information about the device you use to access our Platform, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices require to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to our website and the website you visit after you leave our site. These tools help us improve user experience and deliver our services. 


Device Information

We may use device-related information to authenticate users. For example, we may use your IP address, browser information, or other data provided by your browser or device to identify the device being used to access our Platform. We may also use these device-related techniques for associating you with different devices that you may use to access our content including for fraud-protection purposes and to better target Third Party Social Plugins We may use social plugins provided and operated by third parties, such as Facebook’s Like Button. As a result of this, you may send to the third party the information that you are viewing on a certain part of our Platform. If you are not logged into your account with the third party, then the
third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with our Platform to your account with them. Please refer to the third party’s privacy policies to learn more about its data practices. Please note that those third parties may also use cookies, over which we have no control. Please note that the following third parties may also use cookies, over which we have no
control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies.


Third Party Cookies
We may also use third party partners to place these technologies on our Platform. These partners use technologies that help us analyse how you use the Platform (for example by noting the third party services from which you have arrived), market and advertise our services to you on our Platform or third party websites such as Google, help us detect and prevent fraud or conduct risk assessments or collect information about your activities on our Platform, other sites or the ads that you have clicked. It is important that you understand that those third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on our Platform and on other websites and online services. Targeting and advertising cookies we use may include Google, and other advertising networks and services we use from time to time.

For more information about targeting and advertising cookies and how you can opt out, you can
visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out
page, or

Google Analytics

We may use Google Analytics tools. Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. In addition to reporting site usage statistics, data collected on Google properties by Google Analytics may also be used, together with some of the advertising cookies described above, to help show more relevant ads on Google properties (like Google Search) and across the web and to measure interactions with the ads you are shown. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. To the extent advertising technology is integrated into
our website and you opt-out of tailored advertising, you may still receive advertising content. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of these opt-out links and are not responsible for the availability or accuracy of these mechanisms. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

Your Preferences

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies by visiting the Help portion of your browser’s toolbar. Please note that if you choose to remove or reject cookies or clear local storage this could affect the features, availability, and functionality of our websites.


For more information please select your browser:
• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera

Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel. Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information.

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